Privacy & Cookie policy

Thank you for visiting airportconveyors.eu, a website operated by SELF TRUST SRL – CITCOnveyors Division.
This Privacy & Cookie Policy explains how we collect, use, store, protect, and process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and all applicable Romanian laws.

By using our website, you agree to the practices described below.

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1. Who We Are (Data Controller)

SELF TRUST SRL – CITCOnveyors Division
34th Bucium Street
Iași, 700265
Romania, Europe

Phone: +40 728 441 821
Email: info@citconveyors.com

For the purposes of GDPR, SELF TRUST SRL acts as the Data Controller for all personal data collected through this website.

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2. What Personal Data We Collect

We collect only the data necessary to communicate with you or to analyze website performance.

 

2.1 Data You Provide Voluntarily

When contacting us via form, email, or phone, you may submit:

• Your name

• Email address

• Phone number

• Company name

• Your message or enquiry details

We use this data strictly to:

• Respond to your enquiry

• Provide product information

• Prepare quotations

• Maintain legitimate business communication

We do not collect sensitive data.

 

2.2 Data Collected Automatically (Cookies & Analytics)

When you browse the website, we automatically collect basic technical information:

• IP address (anonymised where possible)

• Browser type and version

• Device and operating system

• Pages viewed and time spent on the site

• Referral source (how you reached our site)

• General geographic region (country-level)

This information does not identify you personally and is used for analytics and security purposes.

 

3. Why We Process Personal Data

We process your data for the following purposes:

 To respond to enquiries

To provide product details, quotations, technical information, and customer support.

 To maintain business communication

Your messages are kept as part of legitimate business interest.

 To analyse website traffic

Using Google Analytics to improve content and usability.

 To manage marketing performance

Using Google Ads for campaign measurement.

 

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on:

 

4.1 Contractual Necessity (Art. 6(1)(b))

When you contact us requesting product information, quotations, or support.

 

4.2 Legitimate Interest (Art. 6(1)(f))

For:

• communication via email,

• keeping relevant business records,

• analytics and website performance monitoring,

• security and fraud prevention.

 

4.3 Consent (Art. 6(1)(a))

For non-essential cookies (Analytics & Ads), subject to your cookie preferences.

 

5. Email Storage & Retention

We do not store messages in a database.
All communication remains within our email system.

 Emails are retained:

For as long as needed to:

• respond to enquiries,

• maintain business records,

• support project discussions,

• meet operational or legal requirements.

There is no fixed expiration period, because B2B industrial projects often span long cycles.

 Access to emails:

Restricted only to:

• you (website administrator),

• your manager.

 

6. Data Sharing and Disclosure

We do not:

• sell,

• trade,

• rent,

• or distribute personal data to third parties.

Data may be shared only with:

✔️ Technology providers strictly necessary for website operation:

• Google Analytics (anonymous usage data)

• Google Ads (anonymous conversion tracking)

These providers may set cookies on your device.
We do not send them personal identifiers such as names, phone numbers, or email addresses.

✔️ Legal authorities, if required by law.

 

7. Cookies

 

7.1 What Are Cookies?

Cookies are small files stored on your device to enable website functionality, improve performance, and help analyse traffic.

 

7.2 Types of Cookies Used

A. Strictly Necessary Cookies

Essential for website operation.
These do not require consent.

B. Analytics Cookies (Google Analytics)

Help us understand how visitors interact with the site.
Data is aggregated and anonymised.

C. Marketing Cookies (Google Ads)

Used to measure marketing performance and conversions.

These cookies may require consent depending on your cookie banner settings.

 

8. Managing Cookies

You can delete or block cookies using your browser settings:

• Chrome

• Firefox

• Edge

• Safari

• Opera

You may opt out of Google Analytics via:
https://tools.google.com/dlpage/gaoptout/

If your device blocks cookies, some website features may not function properly.

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9. Your Rights Under GDPR

As an EU data subject, you have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing based on legitimate interest

• Withdraw consent (for cookie-based processing)

• Request data portability

To exercise any rights, contact us at:
 info@citconveyors.com

We will respond within 30 days, as required by GDPR.

 

10. International Data Transfers

Google Analytics and Google Ads may transfer anonymised data outside the EU.
Such transfers are covered by Google’s Standard Contractual Clauses (SCCs).

SELF TRUST SRL does not transfer personal data internationally ourselves.

 

11. Security Measures

We implement reasonable technical and organisational measures to protect personal data, including:

• secure email environment,

• restricted access to communication,

• encryption where applicable,

• protection against unauthorized access.

However, no online system is 100% secure.
Use of the website is at your own risk.

 

12. Links to Third-Party Sites

Our website may include external links.
We are not responsible for:

• their content,

• their security,

• their privacy practices.

You should review their policies before using them.

 

13. Policy Updates

We may update this Privacy & Cookie Policy periodically.
The latest version is always available on this page.

Continued use of the website after updates constitutes acceptance of the changes.

 

14. Contact Us

For questions, requests, or privacy concerns, contact us at:

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 info@citconveyors.com
 +40 728 441 821

SELF TRUST SRL – CITCOnveyors Division
34th Bucium Street, Iași, 700265, Romania